Fire & Smoke Damage Restoration
24/7 Emergency Damage Assistance
Fire & Smoke Damage Restoration in Long Island, NY
A fire is over in minutes, but the aftermath often feels endless. It’s not just the flames that do the damage, it’s the lingering smoke, soot, and water that seep into every corner of your home, causing the cleanup to be much more extensive than most people realize. Ace Restoration Services has been helping Long Island families and business owners get through this quickly and efficiently since 1998. No matter what time of day or night it is, you’ll get a real person answering the phone 24/7 and sending a team out to help you within 60 minutes.
Call Now for 24/7 Water Damage Help
Ace Restoration Services is ready right now with certified technicians who care
Fire Damage Is Only
Half the Story
Smoke travels and is often made worse by traditional cleaning methods. It works its way into HVAC systems, behind walls, and deep into fabric and carpet fibers, carrying soot and a stubborn odor with it. Add in the water damage from firefighting efforts, and you’re often dealing with three separate problems at once. That’s why fire and smoke restoration takes a different approach than a typical cleanup job.
Signs of Smoke & Soot Damage You Might Miss
- A smoky smell that lingers in fabric, carpet, or the HVAC system
- A thin, greasy film of soot on walls and ceilings
- Metal fixtures or hardware that look discolored or tarnished
- Warped materials from heat exposure, even in rooms the fire never reached
- Standing water or damp drywall from the firefighting response
- Electronics or wiring that stopped working after the fire
Our Fire & Smoke Damage Restoration Process
- Emergency board-up & tarping — we secure the property against weather and theft right away.
- Damage assessment — a full walkthrough to map out fire, smoke, soot, and water damage.
- Water extraction & drying — cleaning up what firefighting efforts left behind.
- Soot & smoke residue removal — specialized cleaning for walls, ceilings, and surfaces.
- Odor removal — thermal fogging and air scrubbing to get smoke smell out of the air and materials, not just mask it.
- Rebuild & repairs — restoring and repairing your space to be in even better condition than before.
What We Restore
- Structural fire damage to framing, walls, and roofing
- Smoke-damaged walls, ceilings, and HVAC systems
- Soot-covered surfaces throughout the property
- Fire-related water damage and flooring
- Personal belongings, furniture, and contents
- Lingering smoke odor throughout the home or building
Why Long Island Families Trust Ace After a Fire
- Our owner holds the IICRC Triple Master Restorer certification, a credential fewer than 3% of restoration professionals worldwide hold
- 27+ years as a family-owned and operated Long Island business
- Licensed in New York State, Nassau County, and Suffolk County
- 60-minute emergency response guarantee, 24/7/365
- EPA-approved cleaning products that are safe for kids and pets
- Direct insurance billing and claims assistance, plus a satisfaction guarantee
Navigating the Insurance Claims Process
Fire claims tend to be more complex than most, since they usually involve structure, contents, and sometimes temporary housing all in one claim. We document the damage thoroughly from day one and coordinate directly with your insurance adjuster, so you’re not stuck chasing paperwork on top of everything else.
Serving Long Island, From Nassau County to the Hamptons
We respond throughout Nassau and Suffolk counties, from Hempstead out to Montauk, including Ronkonkoma, Brookhaven, Southampton, East Hampton, Sag Harbor, Bridgehampton, Westhampton Beach, and Amagansett. Wherever you are on Long Island, we can get a crew to you.
Ready When You Are
Fire and smoke damage can feel overwhelming, but you don’t have to sort it out alone. Call Ace Restoration Services at (631) 395-3400 for a free estimate. We’re on call 24/7/365.
Frequently Asked Questions (FAQ)
As soon as it’s safe to do so. Smoke and soot residue become harder to remove the longer they sit, and boarding up the property quickly protects it from weather and further loss. We’re available 24/7 and respond within 60 minutes.
In most cases, yes. Air fresheners and surface cleaning only mask the smell temporarily because smoke odor gets into porous materials and HVAC systems. We use thermal fogging and air scrubbing to neutralize odor at the source rather than cover it up.
Most homeowners and commercial policies cover fire damage, including smoke and soot cleanup. We document everything and work directly with your adjuster to help the claims process move as smoothly as possible.
It really depends on the extent of the damage. A contained smoke-damage cleanup might take a few days, while a job involving structural rebuild can take several weeks. We’ll give you a realistic timeline after our initial assessment.
We sure do. Water used to extinguish a fire is part of the same restoration job, and we handle extraction, drying, and mold prevention alongside the fire and smoke cleanup so you’re not dealing with two separate contractors.